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Keep it Simple!
The best-practices workflow that Halifax supports can be best looked at, at the above infographic. This helps to implement and maintain a consistent flow, and the system helps service managers to keep track of things. No claim can escape their attention, and whats even better: all involved parties are kept up-to-date via this central facility. Email notifications, reminders and smart widgets do the trick. The dashboard of Halifax is flexible and depending on the role of the user, certain widgets can be placed on the dashboard.
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