During the Dutch national Easter holidays our offices will be closed on Monday 22 April. Enough free time for us to hide a Data Access Easter egg. Can you find it on our learning...Read more
Technical support and training at Data Access Europe are managed by Vincent Oorsprong. Other Software Engineers may take over specific tickets, if their expertise offers an efficient way to resolve your reported issues.
We use HelpDesk Express (HDE), a support system, to log all calls, allowing to keep track of communications and threads.
In HelpDesk Express you can ask technical support questions, reports bugs, or you can express the need for a specific feature a wish.
We prefer that support calls are logged by developers in our HDE system.
If you do not have an account in our HelpDesk Express system, simply create one when navigating to HDE. You need a Data Access ID (can be created at the same time).
We'd love to hear from you. If you have any questions or suggestions, please contact us!Contact us