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Customer Support Free Support

Our free customer support options are:

Forums - A rich, on-line, peer support resource containing over 100,000 posts about all versions of DataFlex, DataFlex Reports, Dynamic AI, cloud deployment, database connectivity, web services, developer contributed code and more. Data Access Worldwide product development and technical support teams, along with a global community of developers actively contribute to the forums.

Knowledge Base - Over 1500 articles covering all facets of our products. Numerous code examples, work-arounds and invaluable tips.

Blogs - Find blogs on the US site, the European site and in the Forums.

Customers with a current commercial development license may also use....

Email - Send a support request to support@dataaccess.eu

Phone - Contact one of our regional partners. If we have no assigend partner for your region, contact Data Access Europe at +31 74 2555 609. Our Support Team is available Monday through Friday between 9am and 5pm CEST.

Free email and phone support for commercial licenses is limited to a question about the use of a particular product that can be resolved within 15 minutes; it is not intended to replace training or to assist with the design, development or debugging of an application.

TeamViewer QuickSupport

You can download the Data Access Team Viewer support module through this page. Only download this file when you are asked to do so by one of our support team.

Download TeamViewer QuickSupport

Note that the QuickSupport module is not going to be installed locally on your machine, it just runs for the duration of the session.

We reserve the right to limit unreasonable usage of free phone and email support.