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Who?

Who?

This product is meant for manufacturers of machinery of relatively complex mechanical and electrical engineering with a widely spread network of dealers, and their customers. Halifax is usually installed on premise, so that it can tightly integrate with an existing ERP back-office system. Halifax belongs in a strategy of a manufacturer who wants to improve customer satisfaction by opening up their systems, providing full transparency, and turning a negative experience of a defect or failure, into a positive customer experience.